Growth is often viewed as a positive milestone in pharmacy operations. Expanding services, adding locations, increasing prescription volume, or entering new markets can all signal success. But growth also introduces pressure. Without the right strategy, scaling can quickly overwhelm staff, reduce morale, and create operational instability. The challenge is not simply growing; it’s growing sustainably….
Stepping into a multi-site leadership role for the first time is both exciting and intimidating. On paper, it can feel like a natural progression—if you’ve successfully led one pharmacy, leading several should simply be a matter of scale. In reality, multi-site leadership is not just “more of the same.” It requires a completely different mindset,…
Staffing shortages have become one of the most persistent challenges in modern pharmacy practice. Across community, specialty, and institutional settings, leaders are facing increasing workload demands alongside a limited supply of pharmacists and technicians. Burnout, turnover, and evolving patient expectations have only intensified the pressure. In this environment, telepharmacy is often presented as a promising…
Every pharmacy, whether a single store or a multi-site operation, runs on one invisible yet essential backbone: documentation. At first glance, documentation, logs, checklists, protocols, and patient records, can feel like administrative overhead. In reality, it plays a critical role in how safely, efficiently, and consistently a pharmacy operates. Through years of working in pharmacy…
Managing pharmacy operations across multiple locations requires far more than duplicating workflows. It demands strategic oversight, consistent standards, strong leadership, and the ability to adapt to local needs without losing operational control. In an increasingly complex healthcare environment, multi-site pharmacy operations must balance efficiency, compliance, and patient-centered care at scale. Drawing from leadership experience in…
Specialty pharmacy sits at the intersection of complex therapies, high costs, and patients who require close, ongoing support. As treatment regimens become more personalized and payer expectations continue to rise, data analytics has emerged as one of the most powerful tools shaping how specialty pharmacy services are delivered. In recent years, advanced analytics and patient…
Telepharmacy is no longer an emerging concept; it has become a practical and essential part of modern healthcare delivery. As we move through 2026, remote dispensing and virtual pharmacist services are playing a critical role in expanding access to medications, particularly for rural and underserved communities. Advances in technology, evolving regulations, and changing patient expectations…
I’ve been a long-term care pharmacist for many years. In that time I’ve lost count of the number of phone calls about a resident who missed their blood-pressure pill three days in a row, or the heartbreaking moments when a sweet 89-year-old with dementia took her neighbor’s warfarin by mistake. Medication adherence isn’t some abstract…
The vitamin aisle is no longer a one-size-fits-all experience. As genetic testing becomes increasingly accessible, a new movement is taking shape in the world of nutrition: personalized vitamins tailored to a person’s DNA, metabolism, and lifestyle habits. As a pharmacist, I’ve watched this trend evolve from simple direct-to-consumer DNA kits into advanced platforms capable of…
Artificial intelligence (AI) and automation are fundamentally reshaping healthcare delivery, and pharmacy is undergoing one of the most profound transformations. As a practicing pharmacist who has worked through this evolution, I, Kim Volman, can attest that these technologies are ushering in a new standard of precision, efficiency, and genuinely patient-focused care. Pharmacy has always demanded…
